This policy explains what information NEVRR collects, how it's used and shared, and the rights you have over your data.

NEVRR ("NEVRR," "we," "us," or "our"), operated in the United States, is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains what information NEVRR collects from users worldwide through its mobile app (the "Service"), how it is used, shared, and protected, and your rights regarding your data.

By using NEVRR, you agree to the data practices described here. If you do not agree, please do not use the Service. If you are in crisis right now, you can call or text the National Problem Gambling Helpline at 1-800-522-4700 (1-800-GAMBLER), 24/7.

Introduction

NEVRR is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains what information NEVRR collects from users worldwide through its mobile app, how it is used, shared, and protected, and your rights regarding your data. By using NEVRR, you agree to the data practices described here.

Information NEVRR collects

  • Personal information you provide: name, email address, login details, and any notes or journal entries you input into the app regarding your gambling habits or recovery progress.
  • Usage data: device information (e.g., model, OS version), IP address, app usage statistics, crash reports, and analytics data to help improve functionality and user experience.
  • Payment information: if you purchase subscriptions or features, payment data is handled securely by the app store providers. NEVRR does not directly store your payment details.

How NEVRR uses your information

  • To provide and maintain the Service.
  • To manage your account and process payments through app stores.
  • To improve the app by analyzing usage and diagnosing issues.
  • To comply with legal obligations, such as preventing fraud or abuse.

Sharing your information

  • NEVRR does not sell your personal data to third parties.
  • Data may be shared with trusted service providers, for example Supabase, our backend, authentication, and database provider, who process data on NEVRR's behalf under strict confidentiality and data-protection obligations.
  • Legal compliance: NEVRR may disclose information if required by law, regulation, or to protect rights and safety.

International data transfers

Your data may be transferred to and processed in countries outside your residence, including the United States and other jurisdictions NEVRR's service providers operate in. NEVRR implements appropriate safeguards such as EU standard contractual clauses to protect your data in line with GDPR and other applicable regulations.

Your rights

  • Access, correction, and deletion of your personal data are possible via NEVRR's app or by contacting [email protected].
  • You have the right to lodge complaints with data protection authorities, for example, in your country or the EU, if applicable.

Security

NEVRR takes technical and organizational measures appropriate to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is fully secure, so use the app responsibly, especially when sharing sensitive information.

Data retention & processing

NEVRR retains personal data only as long as needed to provide the Service, comply with legal requirements, or resolve disputes. When data is no longer necessary, it is securely deleted or anonymized.

We use Supabase, a hosted backend and database platform, to manage authentication and store your data. By using our Service, you consent to the processing of your data by Supabase in accordance with their privacy policy, which can be found at: supabase.com/privacy.

Children's privacy

NEVRR does not knowingly collect personal data from children under 18. If you are under 18, please do not use the app. Parents or guardians must consent before children can use NEVRR.

Changes to this policy

This Policy may be updated occasionally to reflect changes in legal requirements or app features. Updated versions will be published in the app and take effect on posting. Continued use means acceptance of changes.

Contact us

For questions or requests about this Privacy Policy or your data, please contact us at [email protected].

NEVRR is a self-help recovery tool, not a medical or crisis service. If you or someone you know is struggling, help is available 24/7: call or text the National Problem Gambling Helpline at 1-800-522-4700 (1-800-GAMBLER), text 53342, or visit ncpgambling.org.